Every toll transaction and fleet account passes through layered protection. We restrict access by role, encrypt payment details, and log each change so you can trace who did what and when. The system is built for transporters who need reliable access control across multiple vehicles and drivers.
Request a security reviewIncident response in under 4 hours for blocked tags, unusual transactions, or suspected unauthorized access. Our support team works with your operations desk to restore normal toll passage quickly.
Each user gets a defined scope: viewing transactions, recharging the account, or managing vehicle tags. You decide who can approve payments and who can only read reports.
Recharge details and toll payments are stored with encryption at rest and in transit. Card data never touches our servers directly, and every transaction carries a unique reference for reconciliation.
If a tag is used far from its registered route or a recharge amount looks abnormal, the system flags it. Fleet managers receive a notification and can freeze the tag before further use.
Trip history and transaction logs are kept only as long as needed for billing and audits. You can request an export of your data or ask for deletion when a vehicle leaves your fleet.
When a toll barrier rejects a tag or a transaction is disputed, our team follows a defined procedure: verify the log, check the vehicle record, and issue a resolution within one business day.
Connect your existing FASTag badges to the dashboard, review the first week of transactions, and see where your trucks cross the most expensive plazas. The setup takes about fifteen minutes per vehicle group, and our support team walks you through the first reconciliation.
Every toll transaction, top-up and route change for your vehicles appears here in chronological order. Use this log to reconcile invoices, spot unusual charges and confirm that each badge is active on the right corridor.
Request a detailed reportManual top-up initiated by fleet manager Nishtha Chatterjee. The amount was credited to the account within 4 minutes and is available for all vehicles linked to this badge.
Vehicle MH-12-AB-8842 crossed the Kherki Daula plaza at 06:42. The system deducted the applicable heavy vehicle rate and recorded the passage in the trip history.
Our system flagged a toll increase on the Delhi-Jaipur section effective next month. The notification was sent to all fleet managers with vehicles assigned to this route.
Truck GJ-01-XX-3321 was registered under the account and linked to badge TL-4417. The vehicle is now eligible for automatic toll payments on all national highways.
The account balance fell below the threshold of INR 2,000. An automatic reminder was sent to the fleet manager to avoid any interruption at toll plazas.
A duplicate charge on the Agra-Lucknow section was reviewed and reversed. The corrected amount was credited back to the fleet account within 24 hours.
Company profile, active badges, and the actions you use most when managing toll payments for vehicles over 12 tonnes.
Back to dashboardYour operator account is verified and linked to 14 FASTag badges. All tags are reporting normally, with the most recent transaction logged 40 minutes ago on NH-48 near Gurgaon.
Fleet manager with edit rights for vehicle registration, badge allocation, and monthly spending limits. Secondary contact is Nishtha Chatterjee for billing and invoice queries.
Registered address used for GST invoices and monthly statements. Update requests take one business day to reflect on new invoices; existing statements keep the previous address.
Dedicated line for toll disputes and badge replacement. Available Monday to Saturday, 8:00 to 20:00 IST. Email info@telepeagepoidslourds.com for written follow-ups.
When the fleet wallet drops below the threshold, the system tops up from the linked bank account. You can adjust the limit or switch to manual recharge from the wallet settings page.
Total toll spend today is INR 4,380 across 12 plaza crossings. The highest single charge was INR 745 at the Kherki Daula toll plaza. Full breakdown is available in the transaction log.